DialResults Converged Communications Solutions for your contact center by Richard Logan

DialResults Converged Communications Solutions for your contact center by Richard Logan Converged voice and data technologies have been for many years. PBX systems that were previously only voice - the products have evolved and now Dialer functions. Dialers and Customer Relationship Management (CRM) databases have also developed and can be seamlessly connected to PBX. Today some of the most interesting products fully integrate the PBX, dialer and CRM technology in a single field in a new and exciting opportunities. DialResults is at the forefront of this innovative change. The results for the call center is a system with higher capacity at a lower price. DialResults? Assistance to navigate the digital world DialResults uses IP enabled predictive dialer technology that is fully compatible with digital PBX switch. This technology can significantly improve the efficiency, convenience and cost-effectiveness in an environment of contact centers. It does this by providing a converged communications solution for today and the call center of tomorrow. DialResults solutions, it is today, and tomorrow, by providing open standards for your contact information centers? convergence of communications, no matter what kind of environment calls, you need to: Centers, lead qualification, collections, mortgage, or just general CRM applications. DialResults converged applications are now available and can be customized or tailored specifically to the method of tendering business center. With DialResults you will see an increase in customer satisfaction and a significant retu on investment in technology and human resources. DialResults will also give a competitive advantage now and in the future as more fully converged call center applications. DialResults is now ready. DialResults Converged Communications: efficient, comfortable and cost-effectiveness DialResults predictive dialer VoIP and IP-enabled PBX solutions are exciting technologies that promise to make your call center business much more efficient, cheaper and more convenient. DialResults the basics of voice and data over a single contact center infrastructure enables greater efficiency. A single network greatly reduces the integration. The result, with DialResults is greater productivity and a faster retu on investment. DialResults Web-enabled, multimedia contact center when a call center used DialResults Web-enabled technology, e-mail, at conferences, talk live over the inteet are on the Web - the content and chat online. If you need more information about one of your products before making a purchase, you can click on a push-to-talk button on your site to initiate a call - possibly over the Inteet - and to speak with a Live Agent to respond Question and sales. PushToTalk One option may be the Web to life and capture customers during the "critical moments" of a purchasing decision. Multimedia Contact Center to inquiries via phone, fax, e-mail or Inteet, the customer in touch with you as you prefer. Since it is easy to reach the organization, customers tend to do business with you - instead of the competition. Your sellers can close the most significant new and repeat business. If you are new to the convergence of communications, or other advanced features, the fastest and easiest way to begin to make sales at 1-888-839-3613 or to lea more about the convergence on