DialResults lowers the cost of multi-site call center or in remote

DialResults lowers the cost of multi-site call center or in remote DialResults? new Inteet protocol (IP) predictive dialer technology allows call centers to implement multi-site contact center environments very inexpensive. In fact, for many traditional call centers to replace their legacy ACD environments. DialResults IP technology enables call centers to minimize the costs of expensive technology boundaries of a traditional CTI applications and the reduction of telephone charges. This reduces the cost of the call center to maximize the use of corporate social responsibility? S, with a reduction of working time pool. DialResults IP technology enables intelligent routing capabilities on the basis of the whole network of contact center immediately to the customer the best pool of agents with ability to meet the client? S necessary. DialResults IP technology allows you today? Mode contact centers have consolidated reporting and management, as if the call center have been distributed in one place. DialResults? The technology is a total IP-based PBX / predictive dialer-based system of today? s and tomorrow? s new multi-site contact center environment. Distributed call center that the new IP architecture DialResults have many advantages over traditional PBX / ACD? S and old predictive dialer technology. DialResults? central IP-based predictive dialer system is extremely scalable and easy to use and has more functionality at a lower price. The Contact Center offers a higher retu than the traditional call center equipment. DialResults IP-based multi-site contact center are many advantages for today? S tomorrow and Contact Center applications.Benefits the use of agents or Multi-Site Contact Center 1 Reduces operational costs costs.Agents working on a DialResults IP enabled predictive dialer solution from home or from a remote location is much smaller structure of contact center is needed? for large cost savings of a contact center? s Business model.2. Lower telecommunications CostsContact Center IP routing on the network DialResults to reduce drastically the cost of contact center for incoming calls and outgoing, or any type of multi-media application.3. Seamless services. Agent? D, IP-based solution DialResults is now in the enjoyment that CSR? S physical location is transparent to all agents, the calling and called 3rd parties. DialResults new IP technology also allows contact centers to ensure the high quality seamless service so that if onecontact Center site is closed, or down on its demand for resistance, calls can now be automatically forwarded to another location or a group of off-site - agents.4. Easy administration.Separate remote sites or home agents has been difficult to deal with one central management team. Now DialResults IP Predictive Dialer solution allows seamless operation with the management of all remote sites, at home, on CSR? S. For more information, call 1-888-839-3613 ext. 4581 and 1-602-445-6201, or visit the About the Author Richard Logan has over 15 years in the call center arena. Both as a telemarketing manager in the sale of Predictive dialer from UNIX to the new period of multi-media systems, predictive dialers.