Sep 29, 2009

Benefits of using agents DialResults

Benefits of using agents DialResults   Benefits UsingDialResults remote Agents1. Low costs.Agents working on an operating DialResults IP enabled predictive markers aA house solution is much smaller contact center facility is needed? for large cost savings of a contact center? s solution.Lower telecommunications companies Cost2. Routing calls on DialResults IP networkwill drastically reduce the costs of contact to both centers and entry outboundSeamless service. An agent? S physical location should be transparent to all the agents, calling and called 3rd DialResults also allows the contact center to maintain a high quality service, the center is closed or onecontact for their ability to manage calls, call beautomatically be sent to another location.Easy administration.Separate sites can be difficult to manage. IP Contact Center solution DialResults markers predictive address the issue of ease of use and administration. About the Author Richard Logan has over 15 years in call center as well as call centers and working with technology for call centers

No comments:

Post a Comment